
The mediation service responsible
The School Mediator
The School Mediator is dealing with complaints and grievances related to students at risk of leaving school early, the inclusion of pupils with special educational needs and the integration of children with an immigration background.
Publications
Press
- Neie Mediateur – RTL.lu / 04.10.2018
- Mediadora da escola luxemburguesa – Radio Latina / 08.10.2018
- Anescht matenee kommunizéieren – Interview 100,7 Radio / 26.05.2019
- Die neu eingerichtete Schulmediationsstelle – Journal.lu
- Bilanz mit der Schulmediatorin Lis De Pina nach dem ersten Schuljahr der Anlaufstelle-Journal.lu
- E Bilan 10 Méint nom Amtsuntrëtt vun der Schoulmediatrice – Rtl.lu / 25.08.2019
- Die Leute haben sehr viel Angst vor den Institutionen – Interview Tageblatt.lu / 14.02.2020
- Interview Journal.lu / 21.08.2020
- Am Gespréich Lis De Pina – Interview RTL.lu / 25.09.2020
- De Renvoi ass déi schlëmmste Sanktioun – Interview Radio 100,7 / 14.06.2021
- Interview Radio Latina / 06.02.2022
Annual report
The team
The School Mediation Service currently consists of a team of three persons trained in mediation, law, children’s rights, political science, PNL […] , of two persons trained in psychology and of a secretariat and a secretariat.

Lis De Pina
School Mediator / Jurist

Carla Oliveira
Deputy School Mediator / Jurist

Yves Marchi
Assistant of the School Mediator / Jurist

Vanessa Reis
Assistant of the School Mediator / Psychologist

Max Buchler
Assistant of the School Mediator / Psychologist

Martine Kleinberg
Assistant of the School Mediator / Internal coordination and communication

Almina Skrijelj
Administrative coordination / Telephone reception of claimants

Sylvie Fantini
Administrative management of mediation files

Moreno Rosafio
Budget and infrastructure management / Administrative affairs

Eva Emmerling
Administrative management of mediation files
The school mediator may, if required, have recourse to external experts.
Useful links
Useful links
- Loi du 18 juin 2018 portant institution d’un service de médiation au maintien,
à l’inclusion et à l’intégration scolaires - Recourir au médiateur scolaire – Guichet.lu
- Service de médiation scolaire – Pourquoi…Firwat… Warum…Porquê… Why…?
- EDI – Infomagazin fir Elteren – N°2 : 2018
- Rapport_ORK_2018
- Courrier de l’Education nationale
- Médiateur scolaire – men.lu
- Foire “Be Active-Deng Zukunft, däi Wee” – MENJE Facebook
- 3 Froen un d’Schoulmediatioun – Jugendinfo.lu 12.07.2021
- Conférence et table-ronde sur le thème de « L’Enfant dans la Médiation » 2021
- Zu Lëtzebuerg läit de Fokus vun der 4. Editioun um Kand – RTL.lu 19.10.2021
Colloque – L’enfant dans la médiation (Semaine mondiale de la médiation) 18.10.2021
Foire au matériel didactique et bourse d’information – OKAJU 16.11.2021
Journée Découverte des droits de l’enfant – Parc Merveilleux 25.09.2022
Contact
School mediation service
School mediator
10, rue Bender
L-1229 Luxembourg
Phone : (+352) 247 – 65280
contact@mediationscolaire.lu
Hours of operation to the public
Monday – Friday: 8:30 a.m. to 5:30 p.m.
Outside of these hours, please make an appointment with the secretariat of the School Mediation Service or send us an email at contact@mediationscolaire.lu.
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