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The body making the statement “School mediation service for retention, inclusion and integration in the school system” is committed to making its website accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies.
This accessibility statement applies to: https://www.mediationscolaire.lu
What is digital accessibility?
Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).
Compliance status
This website is partially compliant with the European Standard EN 301 549 and the Framework for Assessing Web-Accessibility (RAWeb) version 1, due to the reasons listed below.
Non-accessible content
The content listed below is non-accessible for the following reason(s):
Non-compliance
- When stylesheets are disabled, the technology used for the complaint form does not maintain the readability of the text.
- The technology used for the form does not allow for the automatic filling of fields with user data.
Disproportionate burden
People experiencing difficulties filling out the complaint form are invited to contact the School Mediation Service directly: contact@mediationscolaire.lu; (+352) 247 – 65280.
Accessibility features
- Enlargement of font size
- Certified Klaro simplified language
- Images containing a textual alternative
- Information communicated by means other than color (top bar, asterisk, etc.)
- Language change indicated in the source code
Preparation of this accessibility statement
This statement was prepared on 30 August 2024.
The declarations contained in this statement are accurate and based on an actual evaluation of this website compliance with the requirements defined in RAWeb 1, such as an assessment carried out by a third-party: Centre pour le développement de la vue.
The statement was last reviewed on 28 June 2024.
Feedback and contact information
If you notice a lack of accessibility, send us an email to contact@mediationscolaire.lu: describe your problem and specify the page on which it occured.
We commit to replying to you within 1 month. Within reasonable limits, the correction of the accessibility issue will preferably be carried out online such as to remedy the problem in a sustainable way.
Should this not be possible, the information you requested can be made available to you in an accessible format of your choice:
- in writing in a document or email;
- orally in an interview or by phone.
Enforcement procedure
Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service, the body responsible for supervising accessibility, via its online complaint form or the Ombudsperson, the mediator of the Grand Duchy of Luxembourg.
This statement is based on the model set out in the Implementing Decision (EU) 2018/1523. This model is owned by the European Union and licensed under a Creative Commons Attribution 4.0 International license.