Accessibility Statement

The organisation “School mediation service” is committed to making its websites accessible, in accordance with the law of 28th May 2019 on the accessibility of websites and mobile applications of public sector bodies.
This accessibility statement applies to:

What is digital accessibility?

Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).

Compliance status

These websites

are

partially compliant with the European Standard EN 301 549
and

RGAA version 4.1

, due to the reasons listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

Non-compliance

Complain form

Preparation of this accessibility statement

This statement was prepared on 5 August 2022.
The statements contained in this declaration are accurate and based on an effective conformity assessment

of these websites

with the requirements defined in

RGAA 4.1

, such as

an assessment conducted by a third-party: Mesh s.à r.l..

Feedback and contact information

If you notice a lack of accessibility, please send us an email to contact@mediationscolaire.lu: please describe your problem and the relevant page.
We promise to get back to you within 1 month. In order fix the accessibility issue in a long lasting and reasonable way, the online correction of the accessibility problem will be privileged.
If this cannot be done, the desired information will be sent to you in an accessible format according to your wishes:

in written form through a document or via email;
orally in an interview or over the phone.

Enforcement procedure

In the event of an unsatisfactory response, you have the option of informing the Information and Press Service, which is in charge of the verification of accessibility, via its online contact form, as well as the Ombudsman, mediator of the Grand Duchy of Luxembourg.

This statement is based on the document template defined in the implementing decision (EU) 2018/1523. This template is © European Union, 1998-2020 and is available under the following license: Creative Commons Attribution 4.0 International license.